Our hub has been designed especially for you, with a wide variety of hints and tips to help you keep your home and contents safe.
If you have Cash ISAs from previous tax years, it’s easy to transfer them to us. That way, your eligible Cash ISA savings could benefit from our rates.
If you have an existing Cash ISA opened on the Virgin Money website, find out about our Virgin Money Transfer Service.
If you don't have an existing ISA with us, you can apply online in minutes. You'll find our wide range of tax efficient savings accounts, plus our new Cash ISA Exclusives (open to customers with an eligible current account) on the Virgin Money Website. Visit the Virgin Money website.
View information about the Cash ISA transfer guidelines.
Remember - don’t close your existing ISA - if you do so you will lose all the tax benefits you have built up over the years. We will arrange for your account to be transferred.
Transfer in branch
At a branch – find your nearest Yorkshire Bank branch, where our staff will help you complete the transfer form.
Transfer by phone
We’re here Mon- Fri 8am - 8pm and Sat 9am – 5pm
For your security, calls may be monitored or recorded
Transfer by post
1. If you have already opened one of our ISAs to transfer into, next:
Download the relevant application form below for the Cash ISA you wish to transfer into. Complete the details on-screen and then print two copies of the transfer form.
Please complete a separate transfer form for each Cash ISA you wish to transfer.
Current Cash ISA Fixed Rate Bond Maturities (where applicable).
Please only download and complete the form(s) relevant to your maturing Cash ISA Fixed Rate Bond as stipulated in your mailing:
2. Sign and date both copies of the transfer and application forms. Please keep one copy of each form for your own records.
3. Send the signed form(s) to:
Cash ISA Team
Bering House, Mariner Court
Clydebank Business Park
Clydebank G81 2NR
If you wish to transfer your existing ISA with ourselves, to another financial institution, you require to open the new account with that organisation and request that they fulfil your transfer request.
If you’ve lost your debit card, or it’s been stolen or damaged, you can now report this and request a replacement card online in our mobile app or internet banking – just go to the ‘More’ menu and click on ‘Manage your card’.Continue to Internet Banking
You may see a difference to when you’re asked to authenticate a payment via Business Internet Banking and the Mobile App, how you do this will remain the same by using:
For more information visit our online help.
Forgot your business internet banking password, we can help.
Just give us a call on 0800 121 4209
Monday – Friday 8am - 6pm and select Option 2.