Managing your money has never been easier
Tap into a world of mobile banking, packed full of features designed to give you more control of your money.
iOS 10 or above
Android 4.4 or above
Start enjoying the benefits of banking at your fingertips
- Access your money any time from the safety of your home
- Get in touch in an instant with live chat
- Log in fast and securely with your fingerprint. Check out our video guide to see how secure our app is.
- Search your transactions and view statements
- Super convenient and easy to use
- Pay in cheques with your camera to save unnecessary trip
- Make payments and transfer money instantly
- Set up payment alerts and notifications. Check out our video guide for setting up alerts.
Here’s how to get started
Step 1
Download
Use the links below to download our app to your device. View our Terms and Conditions.
You can also watch our helpful video guide on how to download and register for the app.
iOS 10 or above
Android 4.4 or above
Step 2
Register
To register, you'll need either;
- Your customer number or username
- Or your personal details
If you’ve forgotten your customer number, you can retrieve it.
Forgotten your customer number?
- Joint Account Holders - Please note
Step 3
Log in
We'll then ask you to verify your identity by entering one of the following pieces of information;
- your online banking password
- your telephone banking access code
- or your debit or credit card information (this option isn't available for business customers)
- Landline (OTP) - What is this?
Do I need a security device?
The quickest way to authorise payments is using our mobile banking app. To download, search "Yorkshire Bank" on the Apple App Store or Google Play Store, then set the app up to you finish moving your money.
To find out more about authorising payments, including other authorisation options, please get in touch or visit the FAQs in our help section
Bank easily online
If you prefer to use online banking rather than the app, it’s now easier than ever to get started.
Get started with online banking or log back in.
You’ll need your customer number to register or login. Forgotten your customer number?
This service may be temporarily unavailable during periods of routine maintenance.
Features:
- Check your balance - View your current balance
- Make payments - Set up and manage payments
- Mobile alerts - Set up and manage SMS alerts for your accounts
- Direct Debits - View or cancel direct debits.
- Search transactions - Quickly find the transaction you’re looking for
- Digital statements - View and download digital statements as well as switch off paper statements
- Get help - Get support on our live chat
- Standing orders - Create, view, edit and cancel standing orders
- Report Lost or Stolen Cards – Report lost, stolen or damaged debit cards
Check out our videos to help you make the most of online banking
Need some help?
Internet Banking help centre
You can find more information about Internet Banking in our help centre
Contact us
During these difficult times, we're receiving a higher number of calls than usual.
Monday to Friday 8am - 9pm Saturday 8am - 9pm Sunday 10am - 5pm
You can find impartial information and guidance on money matters on the “Money advice service” website.
Yorkshire Bank is covered by the Financial Services Compensation Scheme (FSCS), Find out more.