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Car insurance
Yorkshire Bank, in conjunction with RSA, no longer offer car insurance.
If you have a question about a previous policy, please contact RSA directly on 0800 197 1646.
Other insurance
- Home Insurance - Administered and underwritten by Royal & Sun Alliance Insurance plc
- Travel Insurance - Provided by American International Group UK Limited.
- Life and Critical Illness - Provided by Legal & General Assurance Society Limited.
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Terms and conditions apply.
Yorkshire Bank car insurance is administered and underwritten by Royal & Sun Alliance Insurance plc (No. 93792). Registered in England & Wales at St Mark's Court, Chart Way, Horsham, West Sussex, RH12 1XL. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Yorkshire Bank is a trading name of Clydesdale Bank PLC. Registered in Scotland (No. SC001111). Registered Office: 30 St. Vincent Place, Glasgow, G1 2HL.
You are here: Personal Banking > Insurance > Car Insurance
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The way you verify your payments has changed – Strong Customer Authentication
To give you more protection against fraud we’re working to make online shopping safer.
What’s Changing?
Under new regulations for boosting online security, we might use our mobile app to confirm you’re the one making an online card payment or if we can’t do that, we’ll send you a one-time passcode to your phone.
If we can’t confirm it’s you when you make an online card payment, your transaction will be declined.
What we need from you
We’re making some changes to give you an extra layer of security and double-check that it’s you whenever you’re shopping online.
All you need to do is download the latest version of our mobile banking app. You’ll then be able to authenticate online card payments using the app – you can use your passcode or fingerprint ID to do this. Just make sure you remember your login details and keep them safe.
Make sure we have your latest contact details, get in touch on 0800 028 1712 to tell us your mobile or landline number. Or you can head to your nearest store. If we don’t have your phone number we won’t be able to send you a passcode and your transaction will be declined. Having your phone number will also help us to contact you quickly if we spot anything suspicious on your account.
Learn more about the benefits of the mobile app here
Find out more about daily limits here.
Continue to Internet BankingStrong Customer Authentication Changes – Securing your digital payments
You may see a difference to when you’re asked to authenticate a payment via Business Internet Banking and the Mobile App, how you do this will remain the same by using:
- Mobile phone or security token online
- Your internet banking password via the app
For more information visit our online help.
Forgot your business internet banking password, we can help.
Just give us a call on 0800 121 4209
Monday – Friday 8am - 6pm and select Option 2.
You can find impartial information and guidance on money matters on the “Money advice service” website.
Yorkshire Bank is covered by the Financial Services Compensation Scheme (FSCS), Find out more.