Our hub has been designed especially for you, with a wide variety of hints and tips to help you keep your home and contents safe.
Whether you’re moving up the property ladder or moving to a new mortgage deal, you could save on your initial payments.
Your home may be repossessed if you do not keep up repayments on your mortgage
Just like the name suggests – by offering you a discount on our Standard Variable Rate (SVR)* for a set amount of time. Talk to us about how long the discounted rate will run for.
A discounted SVR mortgage reduces the rate of interest you pay for an agreed period (an early repayment charge applies during the discounted period). After that, you go on to the SVR – or talk to us about a new deal. We’ll be happy to help.
Interest rates are reduced on your initial payments. If the SVR goes up, so does your rate, still with the agreed discount applied. If the SVR goes down, then your rate will be lowered, still with the agreed discount applied.
If you don’t need the security of a fixed rate deal, which ensures you make the same monthly payment for an agreed period, a discounted SVR mortgage may be for you. Talk to one of our mortgage advisers to find out more.
*SVR mortgage repayments are based on a rate of interest set by us. That rate may go up or down according to changes in the Bank of England base rate, but it isn’t tied to it.
Applicants must be aged 18 or over. All loans are subject to status. Security will be required.
To find out more about our discounted standard variable rate mortgages why not request a telephone appointment with an advisor? To make things as easy as possible, we are able to offer same day mortgage appointments. You can book a telephone appointment by calling us on 0800 022 4313. We're open Monday to Friday 8am-8pm, Saturday 9am-5pm and Sunday 10am-4pm. Applicants must be aged 18 or over. All loans are subject to status. Security will be required.
Your property may be repossessed if you do not keep up repayments on your mortgage
Please review our range of discount rate mortgages. If you need more information, our advisors are on hand to help with your mortgage queries.
To give you more protection against fraud we’re working to make online shopping safer.
Under new regulations for boosting online security, we might use our mobile app to confirm you’re the one making an online card payment or if we can’t do that, we’ll send you a one-time passcode to your phone.
If we can’t confirm it’s you when you make an online card payment, your transaction will be declined.
We’re making some changes to give you an extra layer of security and double-check that it’s you whenever you’re shopping online.
All you need to do is download the latest version of our mobile banking app. You’ll then be able to authenticate online card payments using the app – you can use your passcode or fingerprint ID to do this. Just make sure you remember your login details and keep them safe.
Make sure we have your latest contact details, get in touch on 0800 028 1712 to tell us your mobile or landline number. Or you can head to your nearest store. If we don’t have your phone number we won’t be able to send you a passcode and your transaction will be declined. Having your phone number will also help us to contact you quickly if we spot anything suspicious on your account.Continue to Internet Banking
You may see a difference to when you’re asked to authenticate a payment via Business Internet Banking and the Mobile App, how you do this will remain the same by using:
For more information visit our online help.
Forgot your business internet banking password, we can help.
Just give us a call on 0800 121 4209
Monday – Friday 8am - 6pm and select Option 2.