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Customers with existing loans

Request a payment holiday on your personal loan

If you are experiencing financial difficulties due to the current coronavirus situation, you can request a payment holiday of up to three months on your Yorkshire Bank personal loan.

Request a personal loan payment holiday with Yorkshire Bank

If you already have a loan with Yorkshire Bank you can pay back more, change your details, retrieve an application or perhaps borrow more.

Pay back more

You can make additional payments to your loan. Early repayment charge appliesGo to footnote [1]. To make an additional payment, call our customer service teams on 0800 707 6471. We're available Mon - Fri 8am - 8pm, Sat 9am - 5pm.

Change details

To make any changes to your payment details, please get in touch with one of our lending team who will be able to help you. Call our customer service team on 0800 707 6471. We're available Mon - Fri 8am - 8pm, Sat 9am - 5pm.

Retrieve your application

If you started an application in the last 30 days you can retrieve it online using the below link.

Retrieve my application

Bank your way

Choose how you keep an eye on your loan balance using our mobile app, internet banking, over the phone or in branch.

Repay early

You have the option to repay your loan in part or in full at any time during the term of your loan. An early repayment charge will applyGo to footnote [1].

Fixed monthly repayments

The interest rate won't change during the term of your loan, so you will always know how much you're paying each month and how long for.

If you have to borrow more

Whether you are looking to borrow more for home improvements or a special purchase, we have a couple of options available.

You should consider both the monthly repayment and total amount payable when choosing the best option for you.

Option 1: Take out a new, separate loan, in addition to your existing loan. This would mean you have two loans and two monthly repayments. You should consider whether you would be able to afford two monthly repayments, in addition to other ongoing commitments.

Option 2: Borrow enough to repay your existing loan, plus any additional funds you need. To settle your existing loan with us, an early repayment charge applies, so this should also be considered. This would mean you pay off one loan, then have one loan and one monthly repaymentGo to footnote [1].

[1] You can repay your loan in full and in part at any time and we'll reduce the total charge for credit payable under the agreement. When calculating this reduction, we will charge up to an additional 58 days' interest on the ammount you repay. You will need to contact our Customer Services team to inform us of your intention each time you wish to make an additional payment. Our team will be able to provide you with options on how to make this payment.

Calculate your estimated repayments


Representative example 

Borrow (£) Term time Monthly repayments (£) Interest rate per annum (Fixed) Representative APR Total amount payable (£)
£0 0 £0 0% 0% £0

All loans are subject to status. The interest rate offered may differ from the Representative APR shown depending on our assessment of your financial circumstances and your chosen loan amount. For loans between £1,000 - £25,000 the maximum APR offered will be 29.9%.For loans between £25,001 - £35,000 the maximum APR offered will be 14.9%.

Got any questions?

Give us a call

Prefer to talk to someone?

0800 707 6471

Or if you're abroad: +44 141 951 7320

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