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Welcome to help and support
Personal banking products
Further help
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Your home may be repossessed if you do not keep up repayments on your mortgage
Before you contact us
During these difficult times, we're receiving a higher number of calls than usual.
Our priority is to protect our services for those customers that need us most, so we ask that if your call or store visit is not urgent, you leave the way clear for us to help them first.
Planned service outages
We work hard to provide the best online services possible, but unfortunately this means that sometimes we need to take services offline so we can carry out the necessary upgrades and maintenance.
You can find impartial information and guidance on money matters on the “Money advice service” website.
Yorkshire Bank is covered by the Financial Services Compensation Scheme (FSCS), Find out more.