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Transaction limits

Internet banking and mobile

With our new Internet banking there is a daily customer limit of £30,000 shared across mobile and Internet banking. Find out more about new Internet banking.

Daily limit Transaction limit
With the mobile app £30,000 £30,000
Without the mobile app £1,000 £500

For higher value transactions using the mobile app we will ask you to authenticate with your Internet banking password. Bill payments are excluded from the daily limit however transaction limits still apply.

Previous Internet banking limits for personal and private customers are detailed in the table below.

Daily limit per business day* Transaction limit
Security token holders: £25,000 £25,000
Non security token holders: £1,000 £500

Telephone banking

Daily limit per business day* Single transaction limit
Personal customer: £5,000 £5,000
Business customer: £10,000 £10,000

*Business Day means any full day (excluding Saturdays, Sundays and bank holidays) on which banks generally are open in the City of London for the transaction of normal banking business. If payments are made over the weekend they will be accumulated to Friday’s daily limit, so Friday, Saturday and Sunday (and Bank holidays if applicable) will all count as 1 business day.

We can help

For personal enquiries
For business enquiries