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Your mobile app or security token allows you to make a payment of up to £30,000. If you use a one time passcode via SMS you can make payments of up to £500 with a £1,000 daily limit.
|Customer limits||Daily limit||Transaction limit|
|With one time passcode via SMS||£1,000||£500||With mobile app or security token authentication||£30,000||£30,000|
For higher value transactions using the mobile app we will ask you to authenticate with your Internet banking password. Bill payments are excluded from the daily limit however transaction limits still apply.
To use two-factor authentication you will need our mobile banking app to authorise your payment. Search for 'Yorkshire' on the Apple App Store or Google Play Store.
If you don't have a smartphone or are otherwise unable to use the mobile banking app, contact us on 0800 456 1247 to discuss an alternative option.
For additional support on the use of your mobile banking app with the internet banking platform visit the help centre.
|Daily limit per business day*||Single transaction limit|
*Business Day means any full day (excluding Saturdays, Sundays and bank holidays) on which banks generally are open in the City of London for the transaction of normal banking business. If payments are made over the weekend they will be accumulated to Friday’s daily limit, so Friday, Saturday and Sunday (and Bank holidays if applicable) will all count as 1 business day.
To log into Internet Banking you now need to use Virgin Money Internet Banking. You'll get the same great service and are able to access all your accounts.
Your log in details will stay the same and you can log in directly from the shiny new Virgin Money website.Go to the Virgin Money website
Never tell anyone a token 3 response code, even someone from the bank. You should only input these codes to our secure Business Internet Banking service when you’re sending and making payments. If anyone calls and asks for a token 3 response code or asks you to authorise a payment on the App for fraud checks, hang up and call us on 0800 085 2914 from another line if possible, remember the Bank will never ask you to disclose your security details.Continue to Virgin Money Business Internet Banking