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Your mobile app or security token allows you to make a payment of up to £30,000. If you use a one time passcode via SMS you can make payments of up to £500 with a £1,000 daily limit.
|Customer limits||Daily limit||Transaction limit|
|With one time passcode via SMS||£1,000||£500||With mobile app or security token authentication||£30,000||£30,000|
For higher value transactions using the mobile app we will ask you to authenticate with your Internet banking password. Bill payments are excluded from the daily limit however transaction limits still apply.
To use two-factor authentication you will need our mobile banking app to authorise your payment. Search for 'Yorkshire' on the Apple App Store or Google Play Store.
If you don't have a smartphone or are otherwise unable to use the mobile banking app, contact us on 0800 456 1247 to discuss an alternative option.
For additional support on the use of your mobile banking app with the internet banking platform visit the help centre.
|Daily limit per business day*||Single transaction limit|
*Business Day means any full day (excluding Saturdays, Sundays and bank holidays) on which banks generally are open in the City of London for the transaction of normal banking business. If payments are made over the weekend they will be accumulated to Friday’s daily limit, so Friday, Saturday and Sunday (and Bank holidays if applicable) will all count as 1 business day.
If you’ve lost your debit card, or it’s been stolen or damaged, you can now report this and request a replacement card online in our mobile app or internet banking – just go to the ‘More’ menu and click on ‘Manage your card’.Continue to Internet Banking
You may see a difference to when you’re asked to authenticate a payment via Business Internet Banking and the Mobile App, how you do this will remain the same by using:
For more information visit our online help.
Forgot your business internet banking password, we can help.
Just give us a call on 0800 121 4209
Monday – Friday 8am - 6pm and select Option 2.