Lost and stolen cards (outside UK)
24 hour customer services
24 hour customer services (outside UK)
24 hour customer services (Minicom ® users)
Internet banking helpdesk
Credit card customer services
Report phishing e-mails
Personal loan enquiries
Personal loan/savings and investments
Current account application enquiries
Existing mortgage enquiries
Business direct (Outside UK)
* These services may be temporarily unavailable during periods of routine maintenance.
** Customers who wish to register for the Minicom (®) service will require to have access to a Minicom (®) system.
Our advisors are on hand to help with your mortgage queries
We're here: Mon-Fri 8am-8pm, Sat 9am-5pm and Sun 10am-4pm.
Or visit Mortgage help.
Our advisors are on hand to answer general enquiries about your account
We're here 24 hours a day.
Or visit our Internet Banking help.
Contact us about a general enquiry. Alternatively if you are registered for internet banking and wish to talk to us about something specific to you or your account you can do this by logging on to your internet banking and sending us a secure message through the contact us section.
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