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Financial care team

Speak to one of our financial care experts

We can help you improve your financial position and take control of your money.

Contact us

Call us on: 0800 141 2261

08:00 - 19:00 (Mon - Fri)

What you can expect from us:

  • We will never judge you or make you feel bad about your situation
  • We will always be happy to talk to you, however big or small your money worries are
  • We will listen and understand
  • We will try to find tailored ways to help you manage your money
  • We will help you manage your outstanding credit card balance if you are having difficulty reducing it

What will happen:

  • We will work with you to understand your circumstances
  • We will help you understand your full financial situation. We often use a budget planner to help with this
  • We will work with you to try to come up with a suitable and affordable solution
  • We will write down any agreement to bring missed payments back up to date and send you a copy for your reference

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