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Help and support
Making it easier for you
Internet banking
Helps you take control.
We aim to help you find information on our site more easily.
Mobile banking
Banking on the move.
See some frequently asked questions around our mobile app and text alerts.
Fraud prevention and security centre
Securing your internet banking experience.
We are always looking at ways to improve online security.
Help for customers with disabilities
Our aim is to make access to Yorkshire Bank banking services and information as easy as possible for disabled customers.
- Award-winning talking ATMs
- Braille, large print or audio formats for statements, documents and leaflets
- Programme of branch access improvements
Download Rapport
Increase your protection when banking online - download industry leading security software Rapport for free.
You can find impartial information and guidance on money matters on the “Money advice service” website.
Yorkshire Bank is covered by the Financial Services Compensation Scheme (FSCS), Find out more.