Our hub has been designed especially for you, with a wide variety of hints and tips to help you keep your home and contents safe.
We want you to be safe when you use your Yorkshire Bank debit card for online shopping. That’s why your Yorkshire Bank card is protected by Mastercard Identity Check.
Mastercard debit cards use the latest chip and PIN technology to combat fraudsters. For online purchases, Mastercard® Identity Check™ improves your security even more without the need to register or remember a password. Using either our Mobile Banking App or a one-time passcode sent to your registered phone number, Identity Check lets you identify yourself as the owner of the card and stops anyone else using your card online.
If you’re an existing customer and wish to discuss your account.
Call0800 678 3380
Or if you're abroad / Outside UK
If you’ve lost your debit card, or it’s been stolen or damaged, you can now report this and request a replacement card online in our mobile app or internet banking – just go to the ‘More’ menu and click on ‘Manage your card’.Continue to Internet Banking
You may see a difference to when you’re asked to authenticate a payment via Business Internet Banking and the Mobile App, how you do this will remain the same by using:
For more information visit our online help.
Forgot your business internet banking password, we can help.
Just give us a call on 0800 121 4209
Monday – Friday 8am - 6pm and select Option 2.