Our hub has been designed especially for you, with a wide variety of hints and tips to help you keep your home and contents safe.
From making changes to your account to paying bills, there are several ways to manage your account, and most can be covered online, over the phone or in your local branch. If you can't find what you're looking for here, call us on 0800 678 3380 and we can talk it through.
Change details or report any lost or stolen cards
Home or abroad - how to use your debit card
Not available on all accounts. Overdrafts subject to status, and fees apply. Applicants must be 18 years or over.
Scheduling payments and transferring funds
Find out more about secure shopping
If you’ve lost your debit card, or it’s been stolen or damaged, you can now report this and request a replacement card online in our mobile app or internet banking – just go to the ‘More’ menu and click on ‘Manage your card’.Continue to Internet Banking
You may see a difference to when you’re asked to authenticate a payment via Business Internet Banking and the Mobile App, how you do this will remain the same by using:
For more information visit our online help.
Forgot your business internet banking password, we can help.
Just give us a call on 0800 121 4209
Monday – Friday 8am - 6pm and select Option 2.