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You can use your contactless card to pay for items up to the contactless limit without having to enter your PIN. The contactless transaction limit is currently £100.
It's fast, simple and secure. Just touch your contactless card against the card terminal reader when you're ready to pay. You’ll hear a beep and see a green light on the reader. You’ve paid. If you need a receipt, just ask the retailer.
You can use contactless wherever you see this logo.
Just touch your card against the reader.
When you see the green light, your payment’s approved.
You can use contactless at most retailers now and wherever you see the contactless symbol.
Contactless is just as secure as Chip and PIN. You get the same level of fraud protection. Your contactless purchases are included in your statement, and if you think you’ve been charged incorrectly, just get in touch.
When you use your contactless card, it's important that you take your card out of your purse or wallet - this makes sure the right card is charged.
For extra security if you use contactless frequently or if you haven't used Chip and PIN in a while you may be asked to enter your PIN. If the card terminal has not been upgraded, a ‘card declined’ message will appear. In the event of receiving a declined message, you should attempt to pay using Chip and PIN rather than contactless.
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Your log in details will stay the same and you can log in directly from the shiny new Virgin Money website.
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Go to the Virgin Money websiteNever tell anyone a token 3 response code, even someone from the bank. You should only input these codes to our secure Business Internet Banking service when you’re sending and making payments. If anyone calls and asks for a token 3 response code or asks you to authorise a payment on the App for fraud checks, hang up and call us on 0800 085 2914 from another line if possible, remember the Bank will never ask you to disclose your security details.
Continue to Virgin Money Business Internet BankingYou can find impartial information and guidance on money matters on the “MoneyHelper” website.
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