Our hub has been designed especially for you, with a wide variety of hints and tips to help you keep your home and contents safe.
If your circumstances or details change and you need to alter the personal details on your account, simply open our app and select 'change your contact details'. Alternatively, you can visit your local branch or call our team on 0800 456 1247.
With certain current accounts (Current Account Direct, Current Account Plus or Current Account Control) you can ask us about an arranged overdraft. Subject to status, applicants must be 18 or over. Visit your local branch or call our team on 0800 456 1247.
In the event of your card being lost or stolen, or your PIN or other security information has been disclosed, report your debit card lost or stolen via internet banking or the mobile app. You can also call 0800 456 1247 we're here 24hrs a day (or +44 141 951 7315 if calling from abroad) immediately and report it.
Alternatively, call into any Yorkshire Bank branch or write to us at Yorkshire Bank, 7 - 8 North Avenue, Clydebank , G81 2NT
You can close your account and stop receiving any service completely by telling us. Please visit your local branch.
You may remember that you have an account which hasn’t been used for a while. We can find this for you if you give us details of your sorting code/account number, passbook and any statements you might have, along with ID such as a passport or drivers licence. We can either reactivate your account or transfer the funds to another account you hold with us.
You can do this by visiting any of our branches.
Your digital services have had a Virgin Money makeover. Make the move today by using the new Virgin Money internet banking service.
There are no changes to your account information or login details, the only difference is that you can now sign in to the new Virgin Money internet banking service as well. For now you can still log on through Yorkshire Bank if you’d prefer.
Here's to a life more Virgin.Continue to Yorkshire Bank Internet Banking as normal
We want to keep you and your money safe online. That’s why, from September 2021, when you’re making a payment we’ll sometimes ask for more information.