Our hub has been designed especially for you, with a wide variety of hints and tips to help you keep your home and contents safe.
If your circumstances or details change and you need to alter the personal details on your account, simply open our app and select 'change your contact details'. Alternatively, you can visit your local branch or call our team on 0800 456 1247.
With certain current accounts (Current Account Direct, Current Account Plus or Current Account Control) you can ask us about an arranged overdraft. Subject to status, applicants must be 18 or over. Visit your local branch or call our team on 0800 456 1247.
In the event of your card being lost or stolen, or your PIN or other security information has been disclosed, report your debit card lost or stolen via internet banking or the mobile app. You can also call 0800 456 1247 we're here 24hrs a day (or +44 141 951 7315 if calling from abroad) immediately and report it.
Alternatively, call into any Yorkshire Bank branch or write to us at Yorkshire Bank, 7 - 8 North Avenue, Clydebank , G81 2NT
You can close your account and stop receiving any service completely by telling us. Please visit your local branch.
You may remember that you have an account which hasn’t been used for a while. We can find this for you if you give us details of your sorting code/account number, passbook and any statements you might have, along with ID such as a passport or drivers licence. We can either reactivate your account or transfer the funds to another account you hold with us.
You can do this by visiting any of our branches.
To log into Internet Banking you now need to use Virgin Money Internet Banking. You'll get the same great service and are able to access all your accounts.
Your log in details will stay the same and you can log in directly from the shiny new Virgin Money website.Go to the Virgin Money website
You can now make international payments up to £1million without calling us to pre-book an exchange rate.
Our maximum transaction limits have increased so you no longer need to call us to make payments up to £1million, as long as your business's limit is £1 million.
Please note, our spot value (2 business days) currencies will remain at a £250,000 limit – you can find a list of these list of spot value currencies here.
We’ve also made it even easier to see the latest exchange rates. We’ll update the rates every 15 seconds, so you can take advantage of market movements for your international payment.
If you’d like to increase your international payment limit, or have any questions, we’d love to hear from you. Get in touch.Continue to Virgin Money Business Internet Banking