With certain current accounts (Current Account Direct, Signature Current Account, Current Account Plus or Current Account Control) you can ask us about an arranged overdraft. Subject to status, applicants must be 18 or over. Visit your local branch or call our team on 0800 456 1247.
The first thing to do if you think your card is lost or stolen, or your PIN or other security information has been disclosed, is call 0800 456 1247 (or if you’re calling from outside the UK +44 141 951 7315) and report it. You can also visit any Yorkshire Bank branch or write to us at Yorkshire Bank, 7 - 8 North Avenue, Clydebank , G81 2NT.
You can close your account and stop receiving any service completely by telling us. Please visit your local branch.
We will send you the last 5 years of Payment Transaction History when you close your account. Please visit Payment Transaction History Retention Policy for more information.
You may remember that you have an account which hasn’t been used for a while. We can find this for you if you give us details of your sorting code/account number, passbook and any statements you might have, along with ID such as a passport or drivers licence. We can either reactivate your account or transfer the funds to another account you hold with us.
You can do this by visiting any of our branches.
If you’re an existing customer and wish to discuss your account.
Call0800 678 3380
Or if you're abroad / Outside UK