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To help you open your current account with us, here’s a list of the minimum documents and information you'll need to provide us with to open your account. For joint accounts we’ll need this for both parties with the person opening the account confirming they are authorised to provide this information.
This list is not part of the application process. It is to provide you with details of the information and documents we need as a minimum when you open your current account. Please note, we may request additional information or documents in some cases. Provision of the relevant documentation and information does not guarantee that an account will be opened.
As part of becoming a new customer we need to confirm who you are and where you live. There are two ways we do this:
The same identity checks may also have to be performed for existing customers.
If we do ask for documents you will need to use original documents. You can either bring these to one of our branches or submit them to us via another method following the instructions we send you. You will need to provide one document to confirm your identity, and one document to confirm your address, the same document cannot be selected from each list.
Other documents may also be acceptable. You can also visit your nearest branch or contact us on 0800 028 3632 and we will be happy to discuss other forms of identification and documents we can accept.
Other documents may also be acceptable. You can also visit your nearest branch or contact us on 0800 028 3632 and we will be happy to discuss other forms of proof of address identification and documents we can accept.
As part of the application process, we’ll also ask you for the following information:
In addition to the ID and verification check and the information we will ask you for to open your account, we will ask you to fill out a simple form and agree a switch date with you.
Where applicable, we will provide you with an electronic or paper banking mandate you will need to complete and sign before we can finalise the opening of your account.
In addition to the information required above, for customers applying for our Club M Account or our Private Current Accounts the following information will also be required in relation to the benefits provided as part of the account.
Please note – not all benefits are available with both accounts as indicated below.
In addition to the information above, for Private current accounts the following information will also be required:
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Never tell anyone a token 3 response code, even someone from the bank. You should only input these codes to our secure Business Internet Banking service when you’re sending and making payments. If anyone calls and asks for a token 3 response code or asks you to authorise a payment on the App for fraud checks, hang up and call us on 0800 085 2914 from another line if possible, remember the Bank will never ask you to disclose your security details.Continue to Virgin Money Business Internet Banking