Our hub has been designed especially for you, with a wide variety of hints and tips to help you keep your home and contents safe.
You can switch from another provider or open a new account with Yorkshire Bank - either way, the process is straightforward. No matter which way you do it, we aim to make the move as smooth as possible for you and we'll guide you through it.
Opening a Yorkshire Bank current account with someone else is straightforward. We will guide you through each stage and you will be able to choose from any of our current accounts. However, both people who wish to open the account have to complete the application. If you are an existing current account holder who wishes to change to a joint account, you can speak to us about arranging this.
Once the account is open, each person will get a debit card and the option of a cheque book. Each of you can make withdrawals, write cheques, apply for an arranged overdraft or use cash machines without needing the approval of the other.
Things to consider:
Individuals are protected up to a total of £85,000 each (£170,000 total) by the Financial Services Compensation Scheme, the UK’s deposit guarantee scheme.
This limit is applied to the total of any deposits you have with the following: Clydesdale Bank, Yorkshire Bank, B and Virgin Money. Any total deposits you hold above the limit between these brands are unlikely to be covered.
Already got a current account with another bank? It's straightforward to switch to Yorkshire Bank. With the Current Account Switch Service:
More information on the Current Account Switch Service.
If you open your account by telephone there’s no need to send in identification as we’ll verify your identity electronically.
To apply by phone, call 0800 678 3380
Or if you're abroad / Outside UK +44 141 952 4068
For your security calls may be monitored or recorded.
If you open your account in branch we'll ask you to provide some identification. Find out what ID we accept (PDF, opens in a new window). We may accept other forms of ID. Ask your local branch for more information.
To give you more protection against fraud we’re working to make online shopping safer.
Under new regulations for boosting online security, we might use our mobile app to confirm you’re the one making an online card payment or if we can’t do that, we’ll send you a one-time passcode to your phone.
If we can’t confirm it’s you when you make an online card payment, your transaction will be declined.
We’re making some changes to give you an extra layer of security and double-check that it’s you whenever you’re shopping online.
All you need to do is download the latest version of our mobile banking app. You’ll then be able to authenticate online card payments using the app – you can use your passcode or fingerprint ID to do this. Just make sure you remember your login details and keep them safe.
Make sure we have your latest contact details, get in touch on 0800 028 1712 to tell us your mobile or landline number. Or you can head to your nearest store. If we don’t have your phone number we won’t be able to send you a passcode and your transaction will be declined. Having your phone number will also help us to contact you quickly if we spot anything suspicious on your account.Continue to Internet Banking
You may see a difference to when you’re asked to authenticate a payment via Business Internet Banking and the Mobile App, how you do this will remain the same by using:
For more information visit our online help.
Forgot your business internet banking password, we can help.
Just give us a call on 0800 121 4209
Monday – Friday 8am - 6pm and select Option 2.