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Annual statements show you how you’ve used your Yorkshire Bank credit card over the previous year, and they help you manage your finances.
It's intended to show what type of transactions you've made, how much you've spent, and any fees and interest you've incurred using your credit card over the last year.
Here are the answers to some common questions about annual statements.
You don’t need to do anything — it’s for information only.
Yes, we’ll continue to send this as normal.
We send them every year around the anniversary of the date you opened your credit card account.
Yes, just call us on the number shown your statement. If you change your mind, you can always call us back again.
You’ll find this on the relevant monthly statement.
Call customer services - the number is on your latest statement. There's a £5 charge for each copy statement.
Your annual statement date won’t necessarily coincide with your monthly statement dates. So the payments you made in that 12 month period won’t always match your spending. For example, on the date the annual statement was prepared, you might not have made your normal monthly payment yet.
Non-sterling transaction fees are shown separately as 'Charges for overseas transactions'.
The easiest way is to set up a Direct Debit. That way you’ll never miss a payment date. To set one up just call us on 0800 678 3320.
Yes, if you find yourself in this position, get in touch right away - the number is on your latest statement. We’ll do all we can to help. Please don’t put off getting in touch, the earlier we hear from you the more likely we’ll be able to help.
Your current interest rate is shown on your latest monthly statement. The rate is variable and may change during the course of the year. If the rate changes, we’ll always let you know.
There’s more information about annual credit card statements on the Money Advice Service website.
Your digital services have had a Virgin Money makeover. Make the move today by using the new Virgin Money internet banking service.
There are no changes to your account information or login details, the only difference is that you can now sign in to the new Virgin Money internet banking service as well. For now you can still log on through Yorkshire Bank if you’d prefer.
Here's to a life more Virgin.Continue to Yorkshire Bank Internet Banking as normal
Your digital services have had a Virgin Money makeover.
There are no changes to your account information or login details, and you'll recognise the layout of the system once you click through. The only difference is that you will now sign in with the new Virgin Money Business Internet Banking service.
Here's to a life more Virgin.Continue to Virgin Money Business Internet Banking