Find out how much your monthly repayments could be for your chosen loan amount.
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Annual statements show you how you’ve used your Yorkshire Bank credit card over the previous year, and they help you manage your finances.
It's intended to show what type of transactions you've made, how much you've spent, and any fees and interest you've incurred using your credit card over the last year.
Here are the answers to some common questions about annual statements.
You don’t need to do anything — it’s for information only.
Yes, we’ll continue to send this as normal.
We send them every year around the anniversary of the date you opened your credit card account.
Yes, just call us on the number shown your statement. If you change your mind, you can always call us back again.
You’ll find this on the relevant monthly statement.
Call customer services - the number is on your latest statement. There's a £5 charge for each copy statement.
Your annual statement date won’t necessarily coincide with your monthly statement dates. So the payments you made in that 12 month period won’t always match your spending. For example, on the date the annual statement was prepared, you might not have made your normal monthly payment yet.
Non-sterling transaction fees are shown separately as 'Charges for overseas transactions'.
The easiest way is to set up a Direct Debit. That way you’ll never miss a payment date. To set one up just call us on 0800 678 3320.
Yes, if you find yourself in this position, get in touch right away - the number is on your latest statement. We’ll do all we can to help. Please don’t put off getting in touch, the earlier we hear from you the more likely we’ll be able to help.
Your current interest rate is shown on your latest monthly statement. The rate is variable and may change during the course of the year. If the rate changes, we’ll always let you know.
There’s more information about annual credit card statements on the Money Advice Service website.
To give you more protection against fraud we have changed the way you verify payments online and via mobile banking.
We need to ensure it’s really you making the payment before the money leaves your account. How you do this depends on whether you’re using:
No, it’s not for every payment. Once saved the person or company you are paying will become ‘Trusted’. That means you may not need to do the identity check again, unless you change details like the sort code, account number, name or reference.
To make payments of more than £500, or totaling more than £1000 per day, you will now need to use the Mobile Banking App to verify your payments.. Business customers using a One-Time Passcode will no longer be able to make payments greater than £500 and will need to use the mobile app to verify payments.Continue to Internet Banking
You may see a difference to when you’re asked to authenticate a payment via Business Internet Banking and the Mobile App, how you do this will remain the same by using:
For more information visit our online help.
Forgot your business internet banking password, we can help.
Just give us a call on 0800 121 4209
Monday – Friday 8am - 6pm and select Option 2.