To register, you'll need either;
If you’ve forgotten your customer number, you can retrieve it.
We'll then ask you to verify your identity by entering one of the following pieces of information;
The quickest way to authorise payments is using our mobile banking app. To download, search "Yorkshire Bank" on the Apple App Store or Google Play Store, then set the app up to you finish moving your money.
To find out more about authorising payments, including other authorisation options, please get in touch or visit the FAQs in our help section
If you prefer to use online banking rather than the app, it’s now easier than ever to get started.
Get started with online banking or log back in.
You can find more information about Internet Banking in our help centre
During these difficult times, we're receiving a higher number of calls than usual.
Monday to Friday 8am - 9pm Saturday 8am - 9pm Sunday 10am - 5pm
To log into Internet Banking you now need to use Virgin Money Internet Banking. You'll get the same great service and are able to access all your accounts.
Your log in details will stay the same and you can log in directly from the shiny new Virgin Money website.Go to the Virgin Money website
Never tell anyone a token 3 response code, even someone from the bank. You should only input these codes to our secure Business Internet Banking service when you’re sending and making payments. If anyone calls and asks for a token 3 response code or asks you to authorise a payment on the App for fraud checks, hang up and call us on 0800 085 2914 from another line if possible, remember the Bank will never ask you to disclose your security details.Continue to Virgin Money Business Internet Banking