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Identity Check

Shop safe, shop smart

It’s easy to shop with your debit card and it’s even easier to do it online. But when you come to making a purchase, you want to know it’s safe. That’s why we provide Mastercard® Identity Check™ – the secure online shopping service.

What is Identity Check?

Register for Mastercard Identity Check and you're protected from unauthorised use of your card. For your security, we may ask you to input your password from time to time when making purchases online.

How to register for Identity Check?

Simply click on the links below to register your cards. You will also be asked to create a Personal Assurance Message (PAM). This can be anything you want. It should be personal to you, but does not need to be secret and will appear each time you pay at a registered retailer. The PAM is your assurance that you are dealing with your card issuer and will be displayed on every occasion that you are required to input your password using Identity Check. You should always check to see that this message is displayed, as it confirms that the website you are using is genuine.

  • Click here to register your credit card (opens a new window)

  • Managing your account

    Contact us

    If you’re an existing customer and wish to discuss your account.

    Or if you're abroad / Outside UK

    • We're here:
    • Mon-Fri – 8am-9pm
    • Sat – 8am-9pm
    • Sun – 10am-5pm

    Branch locator

    Find your nearest Yorkshire Bank branch, Business and Private Banking centre or ATM

    Branch locator

    Prefer to talk to us?

    Call us to speak to an advisor.

    0800 678 3380

    • We're here
    • Mon-Fri – 8am-9pm
    • Sat – 8am-9pm
    • Sun – 10am-5pm