Coronavirus – Protecting our services for those that need us most

Thank you for using our online banking services

It’s never been more important to be able to bank from home and virtually all of your day to day banking can be done online. Some additional services can also be accessed from our mobile app, such as paying in cheques, so if you haven’t already please download our banking app from the Apple App Store or from Google Play.

Protecting our services for those customers who are most in need

If you do need to contact us then please be patient. Our stores and phone lines remain open but it’s likely that over the coming weeks we will need to reduce the number of colleagues in stores and call centres – like you they have families and many of them have children who will now be at home.

Our priority is to protect these services for those customers that need us most so we ask that if your visit or call is not urgent, you leave the way clear for us to help them first.

Thanks for your understanding.

Coronavirus – Protecting our services for those that need us most

Protecting our services for those customers who are most in need

If you do need to contact us then please be patient. Our stores and phone lines remain open but it’s likely that over the coming weeks we will need to reduce the number of colleagues in stores and call centres – like you they have families and many of them have children who will now be at home.

Our priority is to protect these services for those customers that need us most so we ask that if your visit or call is not urgent, you leave the way clear for us to help them first.