Unlock your cash flow potential. At Yorkshire Bank we take a flexible approach to business borrowing.
Lending is subject to status and eligibility.
This service is for Business & Private Bank customers with an allocated relationship manager.
If you are a Private Bank Customer you will be able to provide email instructions for all your Current Accounts that are Relationship Managed by a Private Relationship Manager (irrespective of whether it is a specific Private Current Account or Retail Current Account).
For Business customers – any of the following types of account will be able to provide instructions via email:
(We cannot accept email instructions in relation to Term Deposits / ISA’s / 40 Day Notice Accounts as the type of transactions covered would not be of any benefit on these types of accounts).
Please refer to the table below for the ‘low risk’ type of transactions being accepted:
|Type of task||Instruction|
|Action to be taken on account:||
|Request to be sent a form:||
|Request for information or item:
This will be sent via post to your account address held on our systems
This will not be actioned and we would contact you advising that you require to re-submit the request via the normal channels i.e. post or telephone using Identification & Verification protocols.
It may be for these types of transactions more appropriate for you to sign up for our Online Channels i.e. Business Internet Banking.
No, this is in addition to the secure email service. This new service is for ‘low risk’ and non-sensitive instructions – refer to table above.
No, as these are ‘low risk’ type transactions which do not result in the flow of funds from a customer’s account. We will therefore accept 1 email from an authorised signatory for these transactions.
Yes, automated responses will be sent back confirming receipt of your email and that we will only contact you in the event of a query regarding the request.
We will never contact you via email to ask for your account number, or your telephone or internet banking passwords. If you receive that kind of request by email, please do not respond to it.
Yes, as long as the instructions on the email are for the accepted transaction types then you only have to send in one email.
In the first instance we will forward the instruction to the correct email address and contact you advising of the correct email address that you should be using.
To log into Internet Banking you now need to use Virgin Money Internet Banking. You'll get the same great service and are able to access all your accounts.
Your log in details will stay the same and you can log in directly from the shiny new Virgin Money website.Go to the Virgin Money website
Never tell anyone a token 3 response code, even someone from the bank. You should only input these codes to our secure Business Internet Banking service when you’re sending and making payments. If anyone calls and asks for a token 3 response code or asks you to authorise a payment on the App for fraud checks, hang up and call us on 0800 085 2914 from another line if possible, remember the Bank will never ask you to disclose your security details.Continue to Virgin Money Business Internet Banking