You should be aware that sending information by internet email is not a secure method and confidentiality cannot be guaranteed; for this reason we can't answer any account specific enquiries. You can also contact us by telephone on 0800 678 3380.
If your enquiry is in relation to ISA products please select Savings from our homepage where all information and applications can be found.
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If you’ve lost your debit card, or it’s been stolen or damaged, you can now report this and request a replacement card online in our mobile app or internet banking – just go to the ‘More’ menu and click on ‘Manage your card’.Continue to Internet Banking
You may see a difference to when you’re asked to authenticate a payment via Business Internet Banking and the Mobile App, how you do this will remain the same by using:
For more information visit our online help.
Forgot your business internet banking password, we can help.
Just give us a call on 0800 121 4209
Monday – Friday 8am - 6pm and select Option 2.