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Update on our branch network

After looking at how our branches are used, we have taken the tough decision to close a number of Yorkshire Bank branches. More and more people are managing their money online and over the phone. So it makes sense for us to invest more in these areas, to make everyday banking simple.

Closing a branch is not an easy call to make, but we're determined that banking with us will be straightforward for you. There are lots of ways to manage your money with us such as mobile, internet and telephone banking. Our digital channels are simple, convenient and allow us to be where our customers want and need us most.

Download our 24-hour Banking Leaflet (PDF, link opens in a new window)

The Bank has signed up to the Access to Banking Standards and follows these for all branch closures.

Branch impact assessments

The following impact assessments provide more detail on how we took the difficult decision to close a number of branches and where our customers can continue to bank with us.

All facts and figures within impact assessments are accurate as at 30th November 2020.

Branch reviews

The following branch reviews highlight the outcome of our engagement with our customers and community to ensure appropriate services are in place to support our customers' banking needs. Contact details are also included.

All facts and figures within branch reviews are accurate as at 12th February 2021.

Internet banking
Mobile banking & text alerts
Telephone banking

You are here:  Supporting our customers

You can find impartial information and guidance on money matters on the “MoneyHelper” website.
Yorkshire Bank is covered by the Financial Services Compensation Scheme (FSCS), Find out more.