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Financial care team
Speak to one of our financial care experts
We can help you improve your financial position and take control of your money.
What you can expect from us:
- We will never judge you or make you feel bad about your situation
- We will always be happy to talk to you, however big or small your money worries are
- We will listen and understand
- We will try to find tailored ways to help you manage your money
- We will help you manage your outstanding credit card balance if you are having difficulty reducing it
What will happen:
- We will work with you to understand your circumstances
- We will help you understand your full financial situation. We often use a budget planner to help with this
- We will work with you to try to come up with a suitable and affordable solution
- We will write down any agreement to bring missed payments back up to date and send you a copy for your reference
You can find impartial information and guidance on money matters on the “MoneyHelper” website.
Yorkshire Bank is covered by the Financial Services Compensation Scheme (FSCS), Find out more.