Our hub has been designed especially for you, with a wide variety of hints and tips to help you keep your home and contents safe.
Useful information to help you manage your credit card
T&Cs and fees apply. Credit facilities are subject to status and eligibility.
Clydesdale Bank, Yorkshire Bank, B and Virgin Money are becoming one bank. As part of the merger, Yorkshire will no longer offer our Gold Mastercard as part of our product range. Don’t worry if you’re an existing Yorkshire Gold Mastercard customer, the way you use your card won’t change you’ll still be able to use your card as normal.
Visit our dedicated web page to manage your credit limits. You’re in control. You have the option to:
If you are a business credit card holder please contact your relationship manager to discuss your requirements.
If you wish to discuss any other changes to your credit limit directly, please call us on 0800 678 3320.
If you wish to set up or amend a Direct Debit to pay your credit card, please call us on 0800 678 3320.
Alternatively, please select the form below relating to your credit card and post it to us at Yorkshire Bank, PO Box 4509, Leeds, LS2 8NP.
Have a question about credit cards? Have a look at some of the questions we’re asked most often.
During these difficult times, we're receiving a higher number of calls than usual.
Our priority is to protect our services for those customers that need us most, so we ask that if your call or store visit is not urgent, you leave the way clear for us to help them first.
Your digital services have had a Virgin Money makeover. Make the move today by using the new Virgin Money internet banking service.
There are no changes to your account information or login details, the only difference is that you can now sign in to the new Virgin Money internet banking service as well. For now you can still log on through Yorkshire Bank if you’d prefer.
Here's to a life more Virgin.Continue to Yorkshire Bank Internet Banking as normal
We want to keep you and your money safe online. That’s why, from September 2021, when you’re making a payment we’ll sometimes ask for more information.