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Tools and guides

Help on the journey to owning your own home

Your home may be repossessed if you do not keep up repayments on your mortgage

We’re here to help you through the mortgage process

We want the process of getting a mortgage to be as easy as possible for you, so we’ve designed these tools and guides to help you understand the process. Planning for a mortgage can sometimes seem daunting. Knowing how the process works and making sure you have all the information you need can make the journey easier and more enjoyable.

View our general information sheet. (pdf, opens in new window)

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Interested in a mortgage?

Your next steps

Give us a call

  • If you've got any questions, get in touch.

    Mortgage application enquiries

    0800 023 2201

    Mon-Fri 8am-8pm, Sat 9am-5pm and Sun 10am-4pm


    Existing mortgage servicing enquiries

    0800 121 4203

    Mon-Fri 8am-5pm

You may also be interested in

Our mortgage products and rates

Top Mortgage questions

All frequently asked questions

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