Skip to content Go to accessibility help
We use cookies to keep our websites easy to use and relevant to our users’ requirements and to enable us to learn which advertisements bring users to our website. Select Accept below if you wish to proceed or How to change your cookies for instructions on how to manage your cookie settings. Find out more about our Cookie Policy.

Tools and guides

Help on the journey to owning your own home

Your home may be repossessed if you do not keep up repayments on your mortgage

We’re here to help you through the mortgage process

We want the process of getting a mortgage to be as easy as possible for you, so we’ve designed these tools and guides to help you understand the process. Planning for a mortgage can sometimes seem daunting. Knowing how the process works and making sure you have all the information you need can make the journey easier and more enjoyable.

View our general information sheet. (pdf, opens in new window)


Interested in a mortgage?

Your next steps

Give us a call

  • If you've got any questions, get in touch.

    New Mortgage customers

    0800 023 2201

    Mon-Fri 8am-8pm, Sat 9am-5pm and Sun 10am-4pm


    Existing mortgage customers

    0800 121 4203

    Mon-Fri 8am-5pm