Whilst Scotland enjoys a bank holiday on 4th January 2022, it’s a normal processing day for us. And so please make sure you have enough money in your account, as payments due between 1st and 4th January 2022 will be taken on Tuesday, 4th January.

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Be Alert

Never tell anyone a token 3 response code, even someone from the bank. You should only input these codes to our secure Business Internet Banking service when you’re sending and making payments. If anyone calls and asks for a token 3 response code or asks you to authorise a payment on the App for fraud checks, hang up and call us on 0800 085 2914 from another line if possible, remember the Bank will never ask you to disclose your security details.